Terms and Conditions

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PAYMENTS & CANCELLATION

Deposit: A deposit is due at the time of reservation. All deposits are non-refundable and non-transferrable. All reservations (except where specified) will require a deposit and will be clearly noted the amount due and monthly payment plan.

Full Payment: All reservations can be paid in full at time of booking as long as the calendar still has available space.

Late Payment: If there is any outstanding balance by the Final Payment Due date listed on your invoice, a late fee will automatically be added to your invoice one day after your final payment date. Late fees vary. Please see each individual tour description for late fee cost.

Reinstatement of Reservations: If your reservations have been cancelled, and you notify us within 14 days that you want to reinstate your reservations, a service reinstatement fee of $50 ($200 for out-of-state) will be added to your invoice and must be paid in advance in order to apply for reconfirmation of services.

Last Minute Reservations: All reservations must be made and confirmed through the portal or Email confirmation.. If requested services cannot be confirmed, payment will be refunded. If services are confirmed, final payment is due within 24 hours and all applicable cancellation penalties will apply.

Form of Payment: All Forms of payment Accepted.  All payments made within 30 days of event must be made by credit or debit card only. Credit card charges will be accepted by phone or online to fulfill the non-refundable deposit required.

Refunds:  Are by case and must be submitted through the portal and/or email. Once confirmed and approved,  please allow 15-30 business days for refund. 

Cancellation: Once reservations have been made, cancellations will only be accepted in writing. Email your cancellation request to adesignandco@gmail.com with your invoice number, full name, and date of service. If you do not receive an acknowledgment within 48 hours, please call (240)-682-3596 to ensure your information was received.

Reservation Changes: Changes to an existing reservation, whatever the cause, will incur a $50 charge plus any additional supplier fees. This includes name changes and removal of any services previously agreed upon.  There are no refunds for unused services.